Our pricing is clear and there are no hidden charges.

You will always receive a written quotation or where works are carried out immediately we will agree a price with you first.

You will never pay more than the agreed price for the work we have agreed.

If you ask us to carry out additional work that has not been agreed at the outset, we will charge for this.

We will issue an invoice to you on completion of work unless we agree otherwise. Payment by bank transfer is due on receipt of the invoice.

If works are charged by time, for labour we charge a fixed flat rate of £60.00 plus VAT for attendance which also covers the first hour of works. Thereafter time is charged at £30 plus VAT for every hour or part of a full hour. Costs of materials are additional. These rates do not apply for out of hours works - see below.

There is a discretionary surcharge for 'out of hours' works. 'Out of hours' means anytime between 5.00pm and 8.00am Monday to Friday, and all day Saturday and Sunday and public holidays.

There is no callout charge over and above the fixed flat rate (which covers the first hour of attendence only).

VAT is payable.